Locator Help Guide

Bluetooth Locator Setup Guide

Getting Started

Before You Begin

  • Ensure your iPhone or iPad is running the latest version of iOS or iPadOS.
  • Enable Bluetooth on your device.
  • Make sure the Apple Find My app is installed.
  • Remove any battery isolation tab from the Locator (if fitted).

Step 1 – Turn On Your Locator

  1. Press and hold the Locator button until you hear a beep.
  2. The Locator is now powered on and ready to pair.

Step 2 – Add the Locator to Apple Find My

Open the Find My App

  1. Open the Find My app on your iPhone or iPad.
  2. Select the Items tab.
  3. Tap Add Item.
  4. Select Other Supported Item.

Connect Your Locator

  1. Bring the Locator close to your phone.
  2. Wait for the Locator to appear on screen.
  3. Tap Connect.
  4. Enter a name for your Locator (e.g. Keys, Wallet, Backpack).
  5. Select an emoji if desired.
  6. Tap Continue.
  7. Confirm adding the Locator to your Apple ID.
  8. Tap Finish.

Your Locator is now ready to use.

Using Your Locator

Find Your Item

If the item is nearby:

  1. Open the Find My app.
  2. Select your Locator.
  3. Tap Play Sound.
  4. Follow the sound to locate your item.

If the item is further away:

  1. Open the Find My app.
  2. Select your Locator.
  3. View its last known location on the map.

Notifications

The Find My app can notify you when:

  • You leave your item behind.
  • Your Locator is detected in a different location.
  • The Locator is found again after being lost.

To enable notifications:

  1. Open Find My.
  2. Select your Locator.
  3. Configure your notification preferences.

Share Your Locator

You can share your Locator with family or friends.

  1. Open Find My.
  2. Select your Locator.
  3. Tap Share Item.
  4. Choose the people you wish to share access with.

Requirements:

  • iOS 17 or later
  • iPadOS 17 or later
  • macOS Sonoma or later

Replacing the Battery

  1. Open the Locator cover.
  2. Remove the old battery.
  3. Insert a new CR2032 battery.
  4. Ensure the battery polarity (+/-) is correct.
  5. Close the cover securely.

Troubleshooting

Location Not Updating

If your item's location has not updated:

  • Ensure Bluetooth is enabled.
  • Make sure Find My is enabled.
  • Check that the battery is not depleted.
  • Move to an area with better network coverage.
  • Restart the Locator and reconnect it.

Please note:

Apple's Find My network relies on nearby Apple devices to anonymously update item locations. If no Apple devices pass near your Locator, location updates may be delayed.

Safety Information

  • Keep batteries away from children.
  • Do not recharge CR2032 batteries.
  • Do not expose batteries to excessive heat.
  • Do not disassemble or puncture batteries.
  • Dispose of used batteries according to local regulations.
  • Only use CR2032 replacement batteries.
  • Remove the battery if storing the Locator for an extended period.

Specifications

  • Compatible with Apple Find My Network
  • Battery Type: CR2032
  • Battery Voltage: 3V
  • Bluetooth Low Energy (BLE)
  • Supports Find My notifications and item sharing